06-27-2007, 07:00 AM
Being on IRC for several years now, I'd surely like to see an ispCP channel, a dedicated IRC server would overdo it though.
And in my humble opinion usually only the minority of forum users uses the search, so it's not like a channel would cause that much more help requests. And even for the typical questions there are things like bots with quickhelp texts (I'm giving support for some other software project on IRC and quickhelp triggers work quite well for us).
Either way an IRC channel only makes sense I've the developers regularly join it, so it's up to the dev team.
And in my humble opinion usually only the minority of forum users uses the search, so it's not like a channel would cause that much more help requests. And even for the typical questions there are things like bots with quickhelp texts (I'm giving support for some other software project on IRC and quickhelp triggers work quite well for us).
Either way an IRC channel only makes sense I've the developers regularly join it, so it's up to the dev team.